Shipping & Delivery

We can deliver your goods worldwide however if you live outside the UK or Ireland please contact the store or email us for a quote to ship the goods as this is currently not available to be handled automatically by the online store. If you ordering online from anywhere in Ireland or the UK the rates of shipping are provided at time of checkout.

Privacy & Security

We take your Privacy and Security seriously and will never pass on customer information to third parties.

Ordering

Orders can be made online or by phone. If you have any questions about the ordering process please contact the store.

Payment, Pricing & Promotions

We accept all major credit cards and other forms of payment such as Paypal. Please contact the store if you have any other questions concerning this.

Full Terms & Conditions

By using this website you agree to the following Terms and Conditions :

These terms and conditions are provided by kavanaghstoys.ie (referred to as ‘us’, ‘our’ or ‘we’ in these terms) and set out the terms and conditions under which you may use our website. Your use of this website constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the website.

These terms and conditions may be revised at any time by us updating the website. Changes to these terms and conditions will be effective immediately when they are posted on the website. We reserve the right to close any, or all, of the website at any time, and to amend or correct any website content, with or without prior notice.

Description of Products

Each product on this website is listed subject to its Product Description. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was posted on the website.

Warranties

We do not give any warranty, condition, guarantee or representation, express or implied, relating to the information contained on this website or on any website to which it is linked.
We make no representations or warranties concerning the accuracy, completeness or suitability for any purpose of the information and related graphics contained on this website, or on any website to which it is linked.

We do not warrant that our website or any website to which it is linked or any relevant server are free of computer viruses or other harmful applications.

Returns & Replacements

On occasions when there is a genuine fault with an item customers must first notify us via email or telephone of the problem. PLEASE DO NOT RETURN THE ITEM UNTIL YOU HAVE FIRST CONTACTED US, no complaints of damaged goods or short shipment can be processed after this time.  Any issue with deliveries must be reported to Kavanagh Toys within 5 Days of delivery of goods, no complaints of damaged goods or short shipment can be processed after this time. If it is deemed necessary to return an item for exchange or refund after making contact with Kavanagh Toys, the item should be sent back to us in its original packaging with all labels attached. The item must be in a new condition (i.e. unused and unmarked within 14 days of the order date.

Customers are responsible for any costs incurred while returning items to us, items which are not returned in the condition which they were despatched will not be accepted for a refund. Original posting costs are non-refundable.

Goods listed in our special offer section are non-refundable but may be exchanged. Goods returned are subject to a minimum restocking charge of €3.50, all returns must be accompanied by receipt of purchase.

If a replacement item is not in stock we will email customers to advise when a replacement will be available.

Cancelling or altering orders

You can cancel or alter your order at any time prior to its dispatch. Altered orders may be subject to a small delay as the order is repackaged etc. Please have your order details ready when phoning us.  Please contact us by phone if altering or cancelling an order.

Goods out of stock

If you place an order and the goods are out of stock we will inform you ASAP via email or telephone. Please ensure that you submit your correct email and telephone details on the order.

Offline Orders

Offline orders may be printed and sent by Fax, post, or email, together with payment and your goods will be dispatched just as soon as is possible. In the event of a product being out of stock, you will be contacted and made aware of an expected date of delivery.

Goods out of stock

If you place an order and the goods are out of stock we will inform you ASAP via email or telephone. Please ensure that you submit your correct email and telephone details on the order

Payment

We accept all major credit and debit cards and PayPal. We do not accept American Express or Diners Club. Customer credit card information is not stored by us on our servers.  The server of our payment agent is certified secure.

Third Parties

We will not disclose your details to any third parties.

Your Obligations

You agree that

-any information provided by you will be true, accurate, current and complete
-confirm that you are the authorised holder of any credit/debit card you may use on the website to notify us immediately of any changes to any information you have submitted to the website
-we may collect, store and use information about you in accordance with our privacy policy
-that you will only use the material on the website for your personal use only, and not for any commercial purpose whatsoever.
-that you will not do any of the following without obtaining prior written permission for us;
-Redistribute or modify any of the content of our website
-Remove any copyright or trade mark notices from any copies of the content
-Create a database in electronic or structured manual form by systematically downloading and storing all or any of the content of our website